Switchspace

Hosted VoIP Solutions

Voice over Internet Protocol (VoIP) is gaining momentum and your company wants to establish itself in the growing market. But with your brand on the line, you need to go to your customers with the features, coverage and experience they expect.

SwitchSpace VoIP is a wholesale solution that enables companies to operate a Class 5 Switching infrastructure to launch IP-based local and long distance communication services to residential and business customers who use broadband connections. SwitchSpace’s proprietary Switch platform makes the service extremely efficient and easy to implement. You can get to market quickly and cost effectively with high quality VoIP service.

With SwitchSpace ‘s Hosted VoIP Solution, you can offer your end-users:

Local and Long Distance phone service with the ability to make and receive calls worldwide – using either an existing analog touchtone telephone or a digital IP Telephone.
Freedom from traditional telephone service (broadband internet connections, such as cable or DSL are used instead)
Local numbers and Local Number Portability (LNP) with port –in and port-out capability.
Directory Listings and Directory Assistance.

SwitchSpace also offers its E911 Direct solution in support of an FCC-compliant E-911 solution for interconnected VoIP providers for fixed line and nomadic VoIP subscribers.

IP PBX - Business

Every business needs an affordable communications solution that provides a competitive edge. SwitchSpace offers just that: an affordable enterprise-class phone system, designed to grow with your business and offer unparalleled reliability and productivity gains. On top of that, SwitchSpace’s IP-PBX is simple to use and easy to manage. Take advantage of our product and start improving the way you do business today.

With SwitchSpace you can offer hosted IP business solutions to corporate clients with many more features than the current legacy systems. Setting up the hosted solution is very simple. In addition, co-workers can now be a world apart, yet feel as if they are all under the same roof. Imagine an office with no borders. Even a small distributed office can now appear to be a large corporation. SwitchSpace’s Virtual Office makes it all possible. Remote Paging and Intercom features are all supported over IP. Administration is simple with the familiar SwitchSpace user interface. End Users will find the configuration menus friendly and intuitive. SwitchSpace is a carrier grade solution that hosts office communication systems you can count on day in and day out. It may be deployed as an independent platform or as part of our Enhanced Services using Excel Switching’s versatile CSP 2090 or IMG 1010.

SYSTEM FEATURES

SIP (RFC 3261) Version 2
Automatic Call Distribution (ACD)
Application Server API to Customize
Interface and Callflows
Streamlined Setup of New Customers
Scalable
Automatic Configuration File Generator
NAT Traversal and Firewall Friendly
Call Detail Records
Call Logs (Inbound, Outbound, Missed)
Live Multi-Level Rating
Routing
Flexible Authentication Methods
Reporting
SDP (RFC 2327)
RTP (RFC 1889)
RTCP (RFC 1890)

CALL FEATURES

Multiple line office phones
Music on hold
Paging/Remote paging
Individual DIDs/DDI’s
Individual extensions
Main lines(s)
Key system emulation (ring every line & rollover supported)
Programmable *(star) Feature Codes
Analogue extension support for Fax, Hotline or Entrances
Call Forwarding (Always, Busy, No Answer, Selective)
Call Hold
Call Logs (Missed, Inbound, Outbound)
Call Transfer
Call Waiting
Caller ID (CLI Delivery)
Caller Name
Class of Service
Conference Calling - 3-way
Call Groups
Delegated Access/Group Administration
Distinctive Ringing
Do not Disturb
Entrance Monitoring (Intercom and Buzzer)
Feature Button Assignments
Find me-Blast Dial
Flexible Dial Plans
Hosted Directory List (Personal, Group)
Hunt Groups
Intercom
LCD Feature Prompting
Multiple Calling Plans
On-Net Calling
Personal Directories
PBX Dialing Transparency
Redial
Single Number Services
Speed Dial Buttons
Speed Dial Codes
Speed Dial Directories
User Groups

VOICE CODECS

G.711
G.729A/B
G.723
G726
G.728
GSM
iLBC

SIP Trunking

SwitchSpace’s SIP Trunking converges voice and data over a single IP circuit. Deploy SIP Trunking in combination with an IP PBX or by utilizing your legacy CPE and realize significant cost savings when compared with the cost of segregated phone and data connections.

Our pricing for SIP Trunking is typically 40 - 70% below what legacy Telcos can offer. The features that enhance the functionality and scalability to large-scale enterprise deployments are key considerations in the deployment of SIP Trunking. Below are some of the instant benefits SIP Trunking.

Instant Cost Savings - Realize immediate cost saving by converging your local, long distance and broadband Internet services onto a single pipe.
Economical Local and Long Distance - Reduce toll charges from SIP origination/termination services to the PSTN for local and long distance calls.
Relieve Hardware Costs - Reduce or eliminate costs associated with purchase, support and maintenance of hardware media gateways.
Legacy System Compatibility - Preserve existing capabilities with seamless integration into existing systems.
Geographic Abstraction of DIDs - With SIP Trunking, choose DIDs from around the country and have them served to the central PBX, mitigating all the complexity associated with centralized PBXs.
Disaster Recovery - Enable faster, more efficient disaster recovery with an IP network's distributed architecture, inherently more fault tolerant than fixed line, circuit-switched counterparts.
Flexibility - Allow selection of a single SIP Trunk, increasing the flexibility and ease of adding, subtracting or changing a line.
Instant Scalability - Add capacity as needed and control monthly recurring costs.

Residential VoIP Platform

Whether you are a CLEC, ILEC, IXC or just getting into the business, SwitchSpace can extend your reach, enhance your technological capabilities and drastically cut costs. With SwitchSpace, anyone can become a virtual CLEC with class 5 functionality and provide dial-tone to their end users. It will enable you to run your business more efficiently and avoid the usual service tolls, and tariffs. Become empowered with the ability to easily add custom features, increase capacity at minimal cost, provide services to anyone, anywhere and allow customers to keep their numbers wherever they roam. Setting up new customers is quick and easy. Our automated setup and configuration workstation streamlines installation. Simply ship the customer an Analog Telephony Adapter (UA), and calls go through immediately on delivery. The UA continually polls the configuration server remotely and updates itself automatically when changes become available. This gives customers the ability to tailor their settings, such as phone numbers and aliases, on the fly and in real time. SwitchSpace SIP Solution supports all popular user agents (UAs), including Cisco, Sipura, Grandstream, Polycom, and many more.

SYSTEM FEATURES

SIP (RFC 3261) Version 2
Application Server API to Customize Interface and Callflows
Streamlined Setup of New Customers
Automatic Configuration File Generator
NAT Traversal and Firewall Friendly
Call Detail Records
Call Logs (Inbound, Outbound, Missed)
Live Multi-Level Rating
Routing
Flexible Authentication Methods Make the Internet
Reporting
SDP (RFC 2327)
RTP (RFC 1889)
RTCP (RFC 1890)

CALL FEATURES

Call Waiting
Caller ID
Caller Name
Call Forwarding (Always, Busy, No Answer, Selective)
Call Hold
Call Pickup
Call Screening
Call Transfer
Speed Dial
Redial
Do Not Disturb (DND)
3-Way Calling (conference)
Bridged Line Appearances
Call Treatments
Class of Service
Click-to-Call (Via phone displays or browsers)
Conference Calling - 3-way
Configurable Feature Codes
DID/DOD
Distinctive Ringing

VOICE CODECS

G.711
G.729A/B
G.723
G726
G.728
GSM
iLBC

Simply said, SwitchSpace’s Hosted IP PBX Solution is:

Affordable
Easy to Use
Reliable
Work from Anywhere
Expandable